Terms and Conditions
- INFORMATION ABOUT US
Atlantis Print (we/us/our) is registered in England and Wales under company number 12256306, our address is SPEEDY PRINTING LTD T/A ATLANTIS PRINT, 155 Minories, London EC3N 1AD.
- DELIVERY & PROCESSING
2.1 Due to the nature of some printed items, a longer lead time will be advised. Please see the specific product page for more details, call us on 020 7702 1983, or use the Contact Us page if you need any further information or help with your printing.
2.2 Delivery times are subject to change across UK holidays such as Christmas and Bank Holidays.
2.3 Delivery times cannot be guaranteed, extenuating circumstances such as adverse weather, road traffic accidents and technical difficulties can cause delays. We recommend if your order is time sensitive to place the order with a time buffer in place to account for any potential delays.
2.4 All delivery times are subject to us receiving print ready artwork from you. It is our best practise to review the artwork before printing and if our printers believe there is an issue with the artwork they will attempt to contact you which can occasionally cause delays. See our supplying artwork guidelines for information on how to prevent any issues.
2.5 We use several different couriers so the services may vary between them. This includes delivery windows, tracking link availability, options to amend delivery details etc.
- MATERIAL AND INFORMATION PROVIDED BY YOU
3.1 Whenever you make use of a feature that allows you to upload material to our site (“Your Material”) you must comply with the content standards set out in paragraphs 5.2 and 5.3 below (“Content Standards”). If Your Material does not comply with those Content Standards, you shall indemnify us for any losses, damages, claims and other expenses we may incur as a result of such breach.
3.2 Your Material must:
3.2.1 be accurate (where it states facts);
3.2.2 be genuinely held (where it states opinions); and
3.2.3 comply with the law applicable in England and Wales and in any country from which it is uploaded.
3.3 Your Material must not:
3.3.1 be defamatory of any person;
3.3.2 be obscene, offensive, hateful or inflammatory;
3.3.3 promote sexually explicit material;
3.3.4 promote violence;
3.3.5 promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
3.3.6 infringe any intellectual property rights of any third party. We have the right to disclose your identity to any third party claiming that any material uploaded by you to our site constitutes a violation of their intellectual property rights;
3.3.7 be likely to deceive any person;
3.3.8 breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
3.3.9 promote any illegal activity;
3.3.10 be in contempt of court;
3.3.11 be threatening, abuse or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;
3.3.12 be likely to harass, upset, embarrass, alarm or annoy any other person;
3.3.13 impersonate any person, or misrepresent your identity or affiliation with any person;
3.3.14 advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse; or
3.3.15 contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation or instigation of acts of terrorism.
3.4 We have the right to remove any of Your Material if, in our opinion, Your Material does not comply with the Content Standards. You will receive a full refund of any sums already paid for an order we do not fulfil.
3.5 In addition to complying with the Content Standards, you agree that all of Your Material uploaded by you onto our site will be done at your own risk. You must retain a copy of Your Material that you upload. We expressly exclude all liability for any uploaded Your Material which is lost or damaged during or after the uploading process.
3.6 Failure to follow our site's preparatory instructions for uploading Your Material may result in Products of poor quality. Please review these instructions carefully. We accept no responsibility for poor quality Products in those circumstances. You are further advised to review paragraph 4 below regarding Product approvals.
3.7 Nothing in these terms and conditions shall transfer ownership of Your Material or any personalisation of our template designs to us or to any third party. You will continue to own all of Your Material and any personalisation that you may create through our site.
4.1 Prior to producing the Products, we make an electronic proof of the Product available for your approval. You are responsible for approving these proofs. You accept that once you have approved the proof, the Products cannot be changed nor cancelled. We shall have no liability to you for any errors in the proof subsequently discovered by you.
4.2 Your statutory rights are not excluded, limited or otherwise affected by these terms and conditions.
4.3 If Your Material is submitted to us before 1pm, we will be able to set up a proof of the Product for you before 5pm. If Your Material is submitted to us after 1pm, we cannot guarantee a proof of the Product before 5pm.
- OUR LIABILITY
5.1 Subject to paragraph 14.2 below, our liability in connection with any Product purchased through our site is strictly limited to the purchase price of that Product (including delivery costs).
5.2 We do not exclude or limit in any way our liability:
5.2.1 for death or personal injury caused by our negligence;
5.2.2 under section 2(3) of the Consumer Protection Act 1987;
5.2.3 for fraud or fraudulent misrepresentation; or
5.2.4 for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
5.3 Whether caused by our negligence, breach of contract or breach of duty, we exclude all liability for:
5.3.1 any direct loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time; or
5.3.2 any indirect or consequential loss or damage of any kind however arising, even if foreseeable.
5.4 Except as expressly stated in these terms and conditions, we do not give any representations, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these terms and conditions by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
- EVENTS OUTSIDE OUR CONTROL
6.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).
6.2 A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
6.2.1 Strikes, lock-outs or other industrial action;
6.2.2 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
6.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
6.2.4 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
6.2.5 Impossibility of the use of public or private telecommunications networks; and
6.2.6 The acts, decrees, legislation, regulations or restrictions of any government.
6.3 Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
- OUR RIGHT TO VARY THESE TERMS AND CONDITIONS
7.1 We have the right to revise and amend these terms and conditions from time to time.
7.2 You will be subject to the policies and terms and conditions in force at the time that you order Products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Order Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).